SHIPPING POLICY AT M.D.D

All orders are normally dispatched using Royal Mail and are sent within two working days after receipt of payment.

Our shipping fees as of Dec 2021 are:

UK

Free UK shipping for orders over £50 ( Tracked) – Free

UK 2nd Class (Tracked) – £4.49

Delivery aim 3-5 days

UK 1st Class (Tracked) – £5.49

Delivery aim 2-3 days

UK Next Day Delivery (Order by 11am - Mon-Fri) - £8.99

Orders placed on a Saturday or Sunday will be shipped on Monday

United States

Signed & Tracked - starting from £15.99

Please note that orders may be subject to import and custom fees, which is the responsibility of the customer.

Europe

Signed & Tracked - starting from £15.99

Please note that orders may be subject to import and custom fees, which is the responsibility of the customer.

Rest of World - starting from £21.00

Please note that orders may be subject to import and custom fees, which is the responsibility of the customer.

I’d like to make some changes to my order – is it too late?

We’re unable to make amends to your order once it’s been processed. If you would like to cancel your order, please contact us via enquiries@relationshipsmdd.com or +443333443853 within 30 mins of placing the order. If your order has already been shipped, unfortunately we're unable to cancel it.

My order has arrived and I am not happy with it what should I do?

In the unlikely situation that our dispatch team get your order wrong, please contact us via enquiries@relationshipsmdd.com and we will provide further assistance

Do you accept returns?

Due to hygiene reasons, we cannot accept returns, however if you believe your product is faulty, please contact us and we will look into this for you.

Not happy with M.D.D services?

If you are unhappy with your purchase please email enquiries@relationshipsmdd.com to discuss the issue with one of our customer service agents.We have a no refund policy but if upon review we find any items to be damaged or service issues have occurred you will be given a full refund to the purchasing method used ie,debit card or Paypal

Still need help?

Can’t find the answer you’re looking for? Contact us on 03333443853